Privacy Policy

We collect information you provide directly, including: name, email address, phone number, government-issued identification (for KYC), wallet addresses, and transaction history. We also collect usage data such as IP address, browser type, device information, and platform interaction patterns.

We use your information to: (a) provide and maintain the Services; (b) verify your identity and prevent fraud; (c) process transactions; (d) communicate with you about your account; (e) comply with legal obligations; (f) improve our platform and develop new features; (g) send marketing communications (with your consent).

We do not sell your personal information. We may share data with: (a) service providers who assist in operating our platform; (b) regulatory authorities as required by law; (c) identity verification partners for KYC compliance; (d) analytics providers to improve our services. All third parties are bound by confidentiality agreements.

We implement industry-standard security measures including AES-256 encryption for data at rest, TLS 1.3 for data in transit, multi-factor authentication, and regular security audits by independent firms. Despite these measures, no system is completely secure. We encourage users to use strong passwords and enable 2FA.

We retain your personal information for as long as your account is active or as needed to provide services. After account closure, we retain certain data for up to 5 years to comply with regulatory requirements (anti-money laundering laws, tax reporting obligations).

Depending on your jurisdiction, you may have the right to: access your personal data, correct inaccurate data, delete your data (subject to legal retention requirements), restrict processing, data portability, and object to processing. To exercise these rights, contact privacy@aethernode.io.

Your data may be transferred to and processed in countries outside your country of residence, including Singapore, the United States, and the European Union. We ensure appropriate safeguards are in place through Standard Contractual Clauses and adequacy decisions.

We may update this Privacy Policy from time to time. Material changes will be communicated via email and/or a prominent notice on the platform at least 30 days before they take effect.

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@aethernode.io.